AlertView

Eliminate delays and work more efficiently with AlertView

The AlertView app is a new capability of Nova RIS that notifies referring physicians, radiologists or cardiologists that STAT or routine results are ready for evaluation.

No matter where they are, they can review with one tap on the text message. This type of mobile communication and collaboration improves patient outcomes while minimising disruptions for primary care physicians and hospital staff.

Maximum efficiency and productivity translates to maximum profitability

When radiologists are allowed to complete and pass along the many imaging reports they encounter each day with minimal interruption, distraction or delay, workflow is enhanced and profitability increase, always to the satisfaction of radiology managers, CFOs and CEOs.

When imaging reports are sent to referring physcians without delay, everyone wins. Perhaps more important, minimising interruptions logically minimises physician errors, resulting in superior patient care and improved outcomes. Unfortunately, distractions remain very much a part of everyday life for many radiologists.

Historically, a major workflow impediment  has been where the radiology reporting rooms receive calls, which interrupt the work of radiologists 90 percent of the time and may decrease reporting accuracy significantly, according to researchers. Each week, radiologists field scores of calls in reporting rooms everywhere.

Dr. Christopher Watura and his colleagues wrote in Current Problems in Diagnostic Radiology that fewer than one in 10 inbound calls are deemed appropriate interruptions to the workflow of radiologists who must field them, often while in the midst of important and even potentially lifesaving clinical work.

There's another important interruption, however, one that is often overlooked: radiologists often must call referrers to notify them that a report has been completed. With each call comes a departure from work and the possibility that a radiologist will remain on hols until the referrer comes to the phone- and only if the clinician is reached and available. If they are not able to connect, it will mean yet another inbound return call to the radiologist.

The app's unique features include secure login with TouchID, a dynamic patient list that enables quick searches, extensive filtering (including modality and time filters), a convenient basic report view as well as an in-depth full report view, display of all key images in the study, and enhanced data security through deep linking. No PHI is stored on their mobile viewing device.

The app is first protected by the mobile phone user's passwords and fingerprints, and then protected further with a quick secuirty question just prior to opening your first study. After that, the server recognises that device as safe and the referring physcian can access studies with a simple swipe and a fingerprint scan.

Getting started with AlertView

Required Software: Enterprise Nova RIS or reports Distribution Manager 8.6.7 (or higher) so that works with NovaPro and other sites. Available for iOS app only at product introduction. Works with iPhone and iPad.

  • iPad users will need to use iMessage via WiFi unless their iPad also has mobile network, in which case it will operate the same as an iPhone

  • Medical Group users can access reports for patients in any medical group for which the MD is a member

  • Printing is done via the Print screen to wireless enabled devices

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User interface

Hot link message provide instant access to report

  • The referring MD receives a text alert, they click on the link, and are instantly viewing the report in AlertView without having to log in.

Search the patient to view report

  • Upon receiving a call from a patient the referring physician needs to see the report to remind him of the details. Users log into the AlertView app, search for the patient, and view the report.